Why Choose Acacia?
Proactive and personalised service: We go the extra step
Australian immigration can be complex, stressful, expensive and time-consuming. Acacia aims to make the immigration process as positive an experience as possible for all of our clients. This involves both "making the client's day" by producing amazing results against the odds and quicker than expected, as well ongoing, proactive and responsive support throughout the entire process.
Acacia operates on a fixed-price basis - from the very beginning you know exactly how much your costs are going to be, and you won't receive any nasty surprises later on.
You will also receive a reliable and realistic timeline for lodgement and processing up front. Acacia has an excellent track record of lodging and obtaining visa outcomes for our clients within a very tight timeframe.
Your case is handled by a dedicated case manager who is fully on top of your individual situation. Your case manager guides you through the application process from beginning to end so you'll never feel anxious about where you are in the process.
Client records remain stored securely and confidentially in our IT data management systems, with a first-class technical support team ensuring your privacy is protected. Any of our staff members can give you an immediate update by referring to the database.
Where Migration Regulations change during the process, we will keep you fully informed on these and we produce regular email updates for our clients.
At Acacia Immigration, we are committed to providing our clients with exceptional service, every single time.